Intentional design

We create with intention. Our products solve real problems with clean design and honest materials.

Quality first

We obsess over the details and strive to deliver the best products at the best prices, every time.

Customer care

We're always on your side: keeping our loyal customers happy is our top priority and number one goal.

Frequently Asked Questions

About Our Products

What materials do you use?
We work exclusively with genuine leather — primarily calf leather, embossed leather, suede, and other high-quality hides. Every piece is handmade with careful attention to detail.

Are all products handmade?
Yes, every item from Nadin's Leather Studio is made entirely by hand. This ensures the uniqueness and exceptional quality of each piece.

Are there variations in colour and texture?
Yes — natural leather is a unique material and slight variations in colour, texture, and grain are completely normal. This is what makes every piece one of a kind.

Orders & Payment

How do I place an order?
Simply choose your product, add it to your cart, and follow the checkout steps. We accept all major payment methods.

Can I order a personalised item?
Yes! We offer a laser engraving service. You can add initials, names, dates, or a custom design to your piece.

How long does a personalised item take?
Personalised items require an additional 2–3 working days for production before dispatch.

Shipping & Delivery

Where do you ship to?
We ship throughout Bulgaria, the European Union, and worldwide — including the USA and Canada.

How long does delivery take?

  • Bulgaria: 1–3 working days
  • Europe: 5–7 working days
  • USA & Canada: 9–15 working days

Can I track my order?
Yes — once your order has been dispatched, you will receive a tracking number by email.

Returns & Complaints

What is your return policy?
You can return products within 14 days of receipt, provided they are in their original condition. Please see our full Returns & Refunds Policy.

Can I return a personalised item?
Personalised engraved items cannot be returned or exchanged, except in the case of a manufacturing defect.

What should I do if I receive a damaged item?
Please contact us immediately with photos of the damage. We will review your case and offer a solution.

Leather Care

How do I care for my leather item?
We recommend regular cleaning with a soft dry cloth and the use of specialist leather care products. Avoid direct contact with water and keep away from direct sunlight.

Can I use leather goods in the rain?
Natural leather is sensitive to water. We recommend avoiding heavy rain. If your item does get wet, allow it to dry naturally at room temperature.

Still Have Questions?

If you didn't find the answer you were looking for, please contact us. We'd love to help!